Support

Where to write, and what to send so we can help on the first reply.

Table of contents

Email hello@openlead.ai.

What to include

  • The email address you sign in with.
  • Your workspace's address, such as openlead.ai/your-workspace.
  • What you did, what you expected, and what happened instead. A screenshot helps.
  • If an AI agent was involved: which client (Claude, ChatGPT, Cursor, Codex, VS Code or another), what you asked it, and the error it showed.

Before you write

  • The docs explain searches, people, lists, exports, plans and credits.
  • AI agents and MCP covers connecting an agent, signing in, and what an agent can spend.
  • To stop an agent, revoke it under Connected agents in your workspace settings.

Plans and billing

How plans and credits work is in Plans and credits and Billing. For a question about an invoice or your plan, write from the email you sign in with.

Privacy and your data

How we handle data is in the privacy policy, and the rules of use are in the terms. To see, correct or delete data about you, including a record in the lead database, write to the address above.

Security

To report a security problem, write to the same address with "Security" in the subject.

Who runs Openlead

Openlead is run by Karmastudio LLC, 1309 Coffeen Ave STE 1200, Sheridan, WY 82801, USA.